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Frequently Asked Questions

Plus a bunch of answers!

ORDERS

All products are made to order, so please allow 3-4 weeks for production.(This does not include shipping time.) If needed sooner, please reach to me and ill see what I can do.

SIZES

Small Centerpiece

  • Length: 2 feet, Width: 3.5 inches, Height: 3.5 inches (not including candle or floral tube height)

  • Holes: There are 22 holes total in a small centerpiece.

 

Medium Centerpiece

  • Length: 3 feet, Width: 3.5 inches, Height: 3.5 inches (not including candle or floral tube height)

  • Holes: There are 34 holes total in a medium centerpiece.

 

Large Centerpiece

  • Length: 4 feet,  Width: 3.5 inches, Height: 3.5 inches (not including candle or floral tube height)

  • Holes: There are 46 holes total in a large centerpiece.

SHIPPING

Shipping is a flat rate of $30 for centerpiece sets and $20 for the base only. A tracking number will be sent once your item has shipped. 

If local to Dallas/Ft. Worth delivery is $10 for those within a 20-mile radius. Please include your address on the Contact form for confirmation.

CANDLES

WARNING: Do not leave lit candles unattended. Be aware of flammable materials around lit candles and keep a safe distance away. Be cautious with lit candles around children and animals. Do not move candles while lit. Make sure your candles are standing straight upright, or they will drip. Minimum of 2 boxes to qualify for shipping. 

 

Small Candles: 10 inches tall

Medium Candles: 12 inches tall

Large Candles: 15 inches tall

FLORAL TUBE

 The plastic floral tubes come in a 6 inch tall size and will fit in the holes of your centerpiece. They are designed to hold small amounts of water if you are creating a floral arrangement.

 

RUSH ORDER

We will try to accommodate rush orders for a small fee. Please include requested delivery by date and all relevant information in the Order form when placing your order for confirmation.

RETURNS/
EXCHANGES

Since each order is custom made, we don't accept returns or exchanges. However, if you are unhappy with your purchase or the products were damaged in transit, please contact us and we will work with you to make it right!

DISCLAIMER

Each piece is made to order with extra care and attention to detail. Keep in mind, every piece of wood has unique variations and will all look different. Knots and wood grain will vary and are considered natural characteristics within the wood. These characteristics are not considered defects and are not reason for return. Each piece is hand-selected and processed with care from start to finish.

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